Terms and Conditions
Last Updated: May 7, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://www.isolatek.com (the “Website”), operated by United States Mineral Products Company d/b/a Isolatek International (“Isolatek,” “we,” “us,” or “our”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue your use of isolatek.com.
The following terminology applies to these Terms, our Privacy Policy, and any related notices: “Visitor,” “User,” “you,” and “your” refer to the individual accessing the Website. “Isolatek,” “the Company,” “we,” “us,” and “our” refer to United States Mineral Products Company d/b/a Isolatek International. “Party” or “Parties” refer to both you and Isolatek. All terms refer to the access, use, and consideration necessary to provide you with information about Isolatek’s products and services in accordance with the prevailing laws of the State of New Jersey. Use of the foregoing terminology in the singular, plural, capitalization, or as he/she or they is interchangeable and refers to the same.
Cookies
We use cookies and similar technologies on isolatek.com. By using the Website, you consent to the use of cookies in accordance with our Privacy Policy.
Cookies allow our Website to function properly, remember your preferences, analyze site performance, and support marketing and audience-measurement activities where applicable. Some of our service providers and partners may also use cookies. Where required by law, we will request your consent before placing non-essential cookies on your device.
Intellectual Property and License
Unless otherwise stated, Isolatek and/or its licensors own all intellectual property rights for material on isolatek.com, including without limitation product literature, technical data, UL Design listings, BIM details, specifications, drawings, photographs, video, and all trademarks, including but not limited to CAFCO®, FENDOLITE®, ISOLATEK®, Albi®, Blaze-Shield®, SprayFilm®, Cellu-Shield®, FireSolve®, and CAFCO-BOARD®. All intellectual property rights are reserved.
You may access and view material on isolatek.com for your own personal and professional reference, subject to the restrictions in these Terms.
You must not:
- Republish material from isolatek.com;
- Sell, rent, sub-license, or commercially exploit material from isolatek.com;
- Reproduce, duplicate, or copy material from isolatek.com other than as needed for legitimate project specification, code compliance review, or internal reference by an architect, engineer, specifier, contractor, applicator, or owner;
- Redistribute content from isolatek.com;
- Use any Isolatek trademark, logo, or product name without prior written authorization;
- Modify or republish technical data, UL Designs, or specifications in a manner that misrepresents Isolatek’s published information.
This Agreement is effective as of the date you first access the Website.
Product Information Disclaimer
Isolatek manufactures passive fire protection products that perform a life-safety function. Information published on the Website — including product data sheets, UL Designs and thicknesses, specifications, BIM details, application instructions, and code compliance materials — is provided for general reference and is subject to change.
Information on isolatek.com does not substitute for:
- Professional judgment by a licensed architect, engineer, or specifier;
- Project-specific code compliance review;
- The most current published product literature, Safety Data Sheets, and UL listings;
- Proper installation by a qualified applicator in accordance with Isolatek’s published application instructions.
You are responsible for verifying that any product, design, or specification referenced on the Website is appropriate for your intended use, complies with all applicable codes and regulations, and reflects the most current Isolatek-published information at the time of installation. Always confirm UL Design listings and product specifications with Isolatek’s Technical Services team before specifying or installing any Isolatek product.
User Submissions and Comments
Portions of the Website may allow users to submit information through forms, surveys, comment fields, or similar features (collectively, “Submissions”). Isolatek does not pre-screen, edit, or endorse Submissions. Submissions reflect the views of the person who posts them and not those of Isolatek, its affiliates, or its agents. To the maximum extent permitted by applicable law, Isolatek shall not be liable for any Submission or for any liability, damages, or expenses arising from any Submission.
Isolatek reserves the right to monitor, remove, or refuse to publish any Submission that we, in our sole discretion, deem inappropriate, offensive, infringing, unlawful, or in breach of these Terms.
By posting a Submission, you warrant and represent that:
- You are entitled to post the Submission and have all necessary rights, licenses, and consents;
- The Submission does not infringe any intellectual property right of any third party, including copyright, patent, trademark, or trade secret;
- The Submission is not defamatory, libelous, obscene, indecent, harassing, or otherwise unlawful and does not invade any person’s privacy;
- The Submission will not be used to solicit business, promote commercial activity, or engage in unlawful conduct.
You grant Isolatek a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit, publish, and authorize others to use, reproduce, and edit any Submission in any form, format, or media.
Hyperlinking to Our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors, in the same manner as they hyperlink to other listed businesses;
- Industry associations and accredited construction industry organizations, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our Website without permission.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party or its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- Architectural, engineering, and construction industry information sources;
- Specifying and code-compliance organizations;
- Trade and industry associations;
- Educational institutions and continuing education providers;
- Online directories and industry portals;
- Accounting, legal, insurance, and consulting firms.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on Isolatek or our customers; (b) the organization has no negative record with us; (c) the visibility of the hyperlink reasonably benefits Isolatek; and (d) the link appears in the context of general resource information.
If you wish to link to isolatek.com, please contact us at updates@isolatek.com with your name, organization, contact information, the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our Website to which you would like to link. Please allow 2–3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website that makes sense within the context and format of content on the linking party’s site.
Use of any Isolatek logo, trademark, or other artwork in connection with linking is not permitted without a separate written trademark license agreement.
iFrames
Without our prior written approval, you may not create frames around our webpages or otherwise alter the visual presentation or appearance of our Website.
Content Liability
We are not responsible for any content that appears on your website. You agree to defend, indemnify, and hold harmless Isolatek against all claims arising from content on your website. No link to isolatek.com may appear on any website that is libelous, obscene, criminal, or that infringes, violates, or advocates the infringement or other violation of any third-party rights.
Your Privacy
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.
Reservation of Rights
We reserve the right to request that you remove any link or all links to our Website. You agree to immediately remove links to our Website upon request. We also reserve the right to amend these Terms and our linking policy at any time. By continuing to link to or use our Website, you agree to be bound by these Terms as updated.
Removal of Links from Our Website
If you find any link on our Website that is offensive or objectionable, you may contact us at any time at updates@isolatek.com. We will consider requests to remove such links but are not obligated to do so or to respond directly.
We do not warrant that information on this Website is correct, complete, accurate, or current; nor do we guarantee continuous availability of the Website or the material it contains.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to the Website and its use. Without limiting the foregoing, the Website and all content are provided “as is” and “as available,” without warranty of any kind, whether express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury caused by negligence;
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- Limit any liabilities in any manner not permitted under applicable law; or
- Exclude any liabilities that may not be excluded under applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Isolatek, its affiliates, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of, or inability to use, the Website or any content on it, whether based in contract, tort, strict liability, or any other legal theory, even if Isolatek has been advised of the possibility of such damages.
The limitations and exclusions of liability in this Section: (a) are subject to the preceding Section; and (b) govern all liabilities arising under these Terms or in relation to the Website, including liabilities arising in contract, tort, and for breach of statutory duty.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of laws principles. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in the State of New Jersey, and you consent to the personal jurisdiction of such courts.
SMS Terms and Conditions
1. SMS Consent Communication
The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.
2. Types of SMS Communications
If you have consented to receive text messages from Isolatek International, you may receive messages related to the following:
- Product, technical, or specification updates relevant to your inquiry;
- Project follow-up messages;
- Account or order-related communications;
- Event, training, or CEU notifications;
- General Isolatek company updates.
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your inquiry or account.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Isolatek in the following ways:
- Verbally, during a conversation with an Isolatek representative;
- By submitting an online form on isolatek.com;
- By filling out a paper form provided by Isolatek.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. You may also contact us directly at updates@isolatek.com or 800-631-9600 to request removal from our messaging list.
7. Help
If you experience any issues, you can reply with the keyword “HELP” for assistance. You may also contact us at updates@isolatek.com or 800-631-9600.
8. Additional Options
If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Changes to These Terms
We may revise these Terms from time to time to reflect changes in our business, the Website, applicable law, or our practices. The “Last Updated” date at the top of this page indicates when these Terms were most recently revised. Your continued use of the Website following any update constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Isolatek International 41 Furnace Street Stanhope, NJ 07874 Email: updates@isolatek.com Phone: 800-631-9600 or 973-347-1200
